Shipping policy
Shipping Policy
At The Timeless Trading Co., many of our treasures are sent directly from their source — lovingly packed by our trusted partners. While packaging may vary, each parcel carries the soul of its story.
UK Delivery Coverage
We deliver to all parts of the United Kingdom including England, Scotland, Wales, and Northern Ireland. All orders ship from our Worcester warehouse or directly from our trusted artisan partners.
Processing Times
Orders are typically prepared and dispatched within 3 business days. During seasonal peaks or promotional events, a short delay may occur; however, rest assured that we treat every order as a priority.
Delivery Estimates
For most items fulfilled directly by us or our partners, we offer:
- Standard Delivery: £5.95
- Free Shipping: on orders over £60
Delivery typically takes 3–5 business days to England, Scotland, Wales, and Northern Ireland. All orders include tracking.
Furniture & Artisan Partner Items
Select furniture and larger pieces may be made to order or restocked seasonally.
If pre-order available, delivery may take up to 12 weeks. This will be clearly noted on the product page.