Shipping policy

SHIPPING POLICY

✓ £3.99 Standard Delivery (orders under £40)
✓ FREE UK Delivery (orders £40+)
✓ 3–5 Working Days

We keep our delivery pricing simple, transparent, and fair — no hidden fees, no surprises at checkout.

UK DELIVERY PRICING

£3.99 Standard Delivery on orders under £40

Free UK Delivery on all orders £40+

DELIVERY TIMEFRAMES

Standard UK delivery: 3–5 working days

All orders are dispatched from our UK location

You'll receive an email confirmation as soon as your order is on its way

We work with trusted UK couriers to ensure your parcel arrives safely and on time.

ORDER PROCESSING

Orders are typically packed and dispatched within 1–2 working days

During busy periods, dispatch may take slightly longer, but we'll always keep you informed

Every order is handled with care — we quality‑check items before dispatch to ensure they arrive in perfect condition.

TRACKING & UPDATES

You'll receive tracking information (where applicable) once your order has been dispatched

If tracking isn't available for your service, we'll still keep you updated via email

NEED HELP?

If your parcel is delayed, damaged, or hasn't arrived when expected, please get in touch with us at hello@thetimelesstradingco.com We're here to help and will resolve any issues promptly and fairly.

RETURNS

For full details, please see our Returns & Refunds Policy.

In short:

• Returns accepted within 14 days
• Customer covers return postage
• No final‑sale items